B
Transport Planner
BMS Performance Ltd
Customer Service Administrator
Work Model
📍 Burton upon Trent, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Role: Customer Service Administrator
Salary: £21,500
Type: Permanent
Hours: Monday to Friday 37.5 hours per week
Hybrid working – 3 days in the office 2 days at home.
2Fawcett are currently recruiting for a Customer Service Administrator for a business based in Burton.
Your main duties will be:
- New partner onboarding
- Managing Incoming partner enquiries (via telephone or PC)
- Partner account management
- Commission and account administration
- Stock control and sales orders
- Partner assistance / query resolution
- Technical support
- Proactive customer care
- Data entry and query resolution
Experience
- Someone with telecoms experience
- Ideally some sales experience
- Understanding of telephone account management
- CRM experience
Job Type: Full-time
Salary: £23,000 per year
10% performance related bonus (after successful completion of probation)
Job Types: Full-time, Permanent
Salary: Up to £23,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Burton-On-Trent: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
Frequently Asked Questions
How do I apply for the Customer Service Administrator position at 2Fawcett Recruitment?
Click the “Apply for this Position” button on this page to submit your details directly to 2Fawcett Recruitment's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Burton upon Trent, England with potential relocation and visa sponsorship considerations for qualified candidates.
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