Customer Experience Leader
Role Overview & Responsibilities
WHAT WE LOOKING FOR
Chatty and always smiling, you have that special something that puts people at ease. Even on the rainiest of days, your personality shines through. Always looking for ways to improve, you’re proactive, professional and know the importance of putting the customer first. Sound like you?
Everyone has a memory of McDonald’s. What we want to do is make sure they’re always fond ones. That’s where you come in. Customer Experience Leaders guarantee that every customer who walks through their restaurant door is welcomed, has everything they need and leaves feeling special. You’ll spot and quickly fix any problems that may affect the customer experience. You also know what makes people happy and will go out of your way to make feel good moments they won't forget.
To help you along the way, we offer Customer Service Apprenticeship (Level 2) – a perfect choice if you are keen to develop your skills, knowledge and behaviours – with a nationally recognised qualification to show for it.
Job Type: Full-time
Salary: £10.65-£12.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Sick pay
- Store discount
- Wellness programme
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
Reference ID: Female
Frequently Asked Questions
How do I apply for the Customer Experience Leader position at Archway McDonald’s?
Click the “Apply for this Position” button on this page to submit your details directly to Archway McDonald’s's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.