M
Customer Assistant
Morrisons
Customer Support Assistant
🏢 BeMoto
Work Model
📍 Peterborough, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
BeMoto are looking for a Customer Support Assistant to join the team-based Peterborough. Working on a full time, permanent basis, you will receive a competitive salary of £22,000 - £24,000 per annum.
We are looking for a highly motivated and customer focussed Customer Service Assistant / Executive. You will deal with customer communications within agreed SLA’s and in line with our quality standards
Benefits of a Customer Support Assistant:
- Generous holiday entitlement: of 33 days (including bank holidays). Rising to 36 days with length of service
- Opportunities for flexible working
- Company Pension Scheme
- Flexible employee benefits plan, including:
- Health cash plan
- Employee assistance programme
- Retail discounts
- Cycle to work scheme
- Annual salary reviews and development opportunities.
As the Customer Service Assistant / Executive you will:
- Validate and upload proof of NCD
- Respond to customer and insurer enquiries via phone and email
- Support with managing cancellation processes
- Actively chase and reduce the company's bad debt
- Support with policy validation
- Provide a great customer experience
- Support with claims by adding FNOL information into our core insurance system
- Dealing with company post both inbound and outbound
- General administration duties
What makes you our ideal Customer Service Assistant / Executive?
- Previous experience in administration or an insurance based role
- Ability to work as a team or independently with minimal supervision
- Strong customer focus and customer service skills
- Ability to work well in a fast paced environment
- Basic understanding of technology, software applications, phone and computer systems
- Proactive about your own development
If you would like to find out more about this Customer Service Assistant / Executive role, please click and apply, we would love to hear from you!
Frequently Asked Questions
How do I apply for the Customer Support Assistant position at BeMoto?
Click the “Apply for this Position” button on this page to submit your details directly to BeMoto's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Peterborough, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
