Business Assistant (Birmingham – Client Finance)

Client Finance is a national team based in our Birmingham office serving the Property Management accounting needs of all our UK property management and corporate occupier clients. The team includes specialist client accountants and accounts assistants who act as the primary point of contact for all aspects of accounting service deliver to our investor and corporate clients, and shared service teams who provide credit control, accounts payable, treasury/cash management, and business systems administration services.

The position of Business Assistant is integral to supporting the Head of Client Finance and the wider team with the delivery of property financial services to a varied client base to a high quality and standard, promptly and efficiently.

Reporting into an Associate Director, the post-holder will take responsibility for the delivery of business support relating to the client finance department, together with the creation of documents and presentations and providing secretarial support.

Key deliverables

To include, but not restricted to:

Supporting the Associate Director and wider Client Finance team with the delivery of a property accounting service to both Owner and Occupier clients
Assisting in the preparation of Client Finance related papers for the Property Management Operational and Executive Boards and monitoring progress against Business Plan objectives
Supporting team projects through co-ordinating project activities
Providing financial and performance analysis, managing data and dealing with ad hoc reporting and requests where appropriate
Report writing, presentation preparation and production of meeting minutes for client meetings and internal purposes
Responding to routine enquiries and liaising with key stakeholders
Assisting the Head of Client Finance and the team with administrative and ad hoc tasks and secretarial duties, including diary management, travel arrangements, expenses and some audio typing.
Providing administrative support to external client/s

Responsibilities

People

Active team player with a strong ‘can-do’ attitude
Shares expertise with colleagues
Proactively communicates to colleagues and others
Solves problems logically and makes decisions by following well defined processes and precedents under the guidance of the Head of Client Finance

Clients and Business Development

Is courteous and responsive to clients (internal and external)
Works within clearly defined, well established processes under regular supervision
Completes own work under minimal supervision/guidance
Consults more experienced colleagues on more difficult or novel situations

Systems and Process

Co-ordinates and assists in the development and implementation of a range of important activities, processes, functions or relationships
Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate
May contribute to BNP Paribas Real Estate projects

Essential Experience & Skills

Attention to detail and high level of numeracy
Keen interest in financial accounting and client monies
Demonstrable experience working at an advanced level of Excel & PowerPoint
Self-starter, with a proactive style and approach to problem solving
Able to prioritise workload, complete and meet tight deadlines within a busy, demanding commercial environment
Capable of communicating clearly both in writing and verbally, with strong interpersonal and influencing skills.
Good listener and consults with others where necessary
Ability to manage and work with multiple projects and tasks at the same time

Desirable Experience & Skills

Developing and implementing effective and efficient processes
Managing budgets and analysing statistical data
Previous use of Tramps/Horizon Property Accounting packages
Understanding of financial accounting, client monies and service charge accounting

We are proud to offer award-winning benefits to support and reward our employees:

Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index