C
Telephone Interviewer
Cognisant Research
Call Coordinator
Work Model
📍 Cardiff, Wales
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Are you a confident Customer Service Advisor with Call Centre, Hospitality or Retail experience? If so, this could be the right opportunity for you! Please Apply Now - Immediate interviews!
We're looking for confident and dedicated candidates who are looking for a permanent role in Cardiff. The site we're recruiting for is accessible by public transport but your own transport would be advantageous (based in Pentwyn, North Cardiff). There is free parking on site and a great modern working environment.
You will be taking calls and receiving messages with equipment faults from businesses throughout the UK. Your role will be to log the fault or issue and offer a solution, which could be a visit from an engineer or may be a remote fix via the telephone.
This role does include weekend work on a rota, so full flexibility is essential. The earliest start time is 08:00 and the latest finish would be 19:00. You would tend to work 1 in 3 weekends.
To be considered for this role you must:
- Have Customer Service/Retail/Hospitality experience within the last 2 years
- Great numeracy and literacy skills
- Be fully flexible on working hours
Please apply now!
Frequently Asked Questions
How do I apply for the Call Coordinator position at Brook Street?
Click the “Apply for this Position” button on this page to submit your details directly to Brook Street's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Cardiff, Wales with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
