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Customer Support Specialist
Nextbase
Care Co-ordinator
🏢 Caremark
Work Model
📍 Belfast, Northern Ireland
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Location: Belfast
Salary: £23,000+ per annum, monthly and annual bonuses, as well as private health insurance
Hours: Full time 9am - 5.30pm to include one evening a week 1pm-9pm (occasional weekends Sat or Sun 0700-1500 or 1100-1900, one in two)
Post will be based in Caremark Head Office Bangor.
Principal responsibilities
- Answering all incoming telephone enquiries.
- Processing new service user referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all service user visits and ensuring all visits are covered.
- Maintaining computer systems up to date at all times.
- Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.
- To work closely with the Field Care Supervisors.
- To ensure compliance with all office systems and procedures.
- Production of reports and management information as required.
Additional Information:
Essential: Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.
Desirable: Experience within the care industry, experience in developing rotas. Knowledge of the Belfast area.
Closing Date : 12th May 2023
Frequently Asked Questions
How do I apply for the Care Co-ordinator position at Caremark?
Click the “Apply for this Position” button on this page to submit your details directly to Caremark's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Belfast, Northern Ireland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
