C
Trainee Operations Assistant
Calibre Routex Group
Helpline Supervisor
Work Model
📍 Crawley, West Sussex, South East England, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Position: Helpline Supervisor
Location: Shoreham/Horsham/Crawley
Closing date: 18 June 2023
Role details
Job title: Helpline Supervisor
Location: Shoreham/Horsham/Crawley - (Based at one of our offices in West Sussex subject to availability) Travel to different offices required however will be paid for
Salary: £25 000 - £26 000
Salary pro rata: Yes
Hours per week: 37
Type of contract: Permanent
Closing date for applications: 2023-06-18
Interview date: 2023-06-23
Link to job pack for application and/or email address for more information: https://www.advicewestsussex.org.uk/helpline-supervisor/
To be a success in this role The ideal candidate will have experience of delivering advice through phone and digital channels, managing projects and people. However, training will be given for the right candidate who can demonstrate excellent communication skills, an eye for quality, and thrives in a busy environment.
As an inclusive employer, we are committed to equity and diversity. We encourage everyone to have a voice and support development with access to ongoing and high quality training.
How to apply You will need to fill in an application form, addressing the person specification. We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team. Email your completed application form to: recruitment@westsussexcab.org.uk.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
Frequently Asked Questions
How do I apply for the Helpline Supervisor position at Citizens Advice?
Click the “Apply for this Position” button on this page to submit your details directly to Citizens Advice's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Crawley, West Sussex, South East England, England with potential relocation and visa sponsorship considerations for qualified candidates.
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