Customer Service Administrator
Role Overview & Responsibilities
David Hathaway Transport (Part of the Kinaxia Group) are looking for a 'Customer Services Administrator' to join our fast-paced transport operation in Yate, Bristol BS37. With over 30 years of experience in the logistics industry we are looking for a reliable, hard-working, competent team player to join our ever expanding business.
- Monday - Friday
- 45 hours per week
- Up to 24k p0er annum (based on experience)
- Additional benefits:
- Life assurance
- Pension
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
- Answering a high volume of phone calls.
- Dealing with order & delivery queries, liaising with customers by providing solutions.
- Dealing with inbound/outbound emails.
- Input of customer orders onto our traffic management system.
- Processing incoming customer orders via our online website.
- Handling key customer accounts, including processing KPI reports
- Supporting other roles when required (covering sickness & holidays)
- Picking/putting away pallets on our warehousing management systems.
- Preparing pick notes, labels, and paperwork
- Running weekly/monthly customer stock reports
Your knowledge and experience:
- Strong organization skills
- Ability to multi-task
- Knowledge of MS Excel, Word, Outlook
- Excellent telephone manner and communication skills
- Ability to work under pressure to meet deadlines
- Ability to touch-type would be highly advantageous
Previous experience in transportation would be beneficial but not essential as in-house training will be provided.
Job Types: Full-time, Permanent
Salary: Up to £24,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Service Administrator position at David Hathaway Transport?
Click the “Apply for this Position” button on this page to submit your details directly to David Hathaway Transport's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Bristol, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
