Sales Assistant

Designer Exchange is a sustainable led company located throughout the UK, with a presence in Spain. Backed by a sister company that has had insurmountable success with the second hand electronic industry we have been open since December 2013 and have already exceeded all expectations.

Where customers previously only had the option to sell their designer items on a consignment basis, now they can get instant cash for their pre-loved accessories regardless of the price.

Looking ahead we see nothing but fantastic opportunities for this company and it’s staff members as we look to open our 8th store. It is an incredible opportunity for anyone interested in breaking away from the usual retail routine and desires more from the designer and fashion industry that cannot only reach goals, but exceed them.

The successful applicant will be expected work 5 days a week (including some weekends). We also offer an uncapped bonus scheme for all staff based on store performance.The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Created with admiration for designer handbags and a passion for sustainability, Designer Exchange aims to revolutionise the previously owned luxury industry. Combined, our team has over 20 years industry experience and guarantee that all handbags and accessories are authentic. Our team of experts physically check 100% of our products.Designer Exchange has created a safe store environment and website platform for customers to buy and sell luxury items.

The purpose of the role is:

Sell and advise customers
Handle payments in cash, card and voucher
Provide excellent customer service both in store and online
Assist customers with booking in stock to sell to us
Assist customers selling their items to Designer Exchange
Pack and process ecommerce orders
Work within a team towards operations and commercial objectives
Assist management to ensure sales and buys targets are met weekly
Follow the delegation of management
Ensure the store is maintained

The ideal candidate will:

Have a passion for the resale industry and sustainability
Enthusiasm for fashion and follows current trends
Have an interest in the designer items that we buy and sell
Be experienced in the luxury retail environment
Be able to use a till system, gmail, google drive and google sites
Be a fast learner who can follow delegated tasks
Pay close attention to detail and accuracy
Have excellent communication skills - both verbal and written
Be open to training and development
Proactive with an eagerness to learn, develop and work
Existing retail experience is preferred within the luxury industry

The ideal candidate will understand our company ethos and have a background in the luxury industry.

Please may we ask that you only apply if you are available to start immediately

Please note, if you have not received a response within 15 working days of your application, unfortunately you have been unsuccessful on this occasion and we wish you well in your future career.

Job Type: Full-time

Salary: £10.00 per hour

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• Performance bonus

Experience:

• Retail sales: 1 year (required)
• Customer service: 1 year (required)

Work Location: One location