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Warehouse and Customer Service Associate
Work Model
📍 Redwood City, CA
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
About us
Dolma Inc. is a small family, woman, and minority-owned and run business in Redwood City, CA. We deal in artisan-made products and are people focused, not a big corporation.
Our work environment is professional, friendly, and teamwork oriented.
We are seeking a Warehouse And Customer Service Associate to join our team!
You will be responsible for fulfilling orders as well as helping customers, by providing product and service information and resolving fulfillment, shipping, and product issues.
Responsibilities:
- Fulfill orders for wholesale clothing/accessories
- Assist Warehouse Manager in all shipping/packing/customer service related tasks
- Handle customer inquiries and complaints via email and phone
- Provide information to customers about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent attention to detail
- Excellent written and verbal communication skills
- Ability to lift up to 50lbs
- Experience in customer service and/or fulfillment preferred
We are looking for someone with a positive attitude, personal responsibility, flexibility, and integrity, who works well with the rest of our team. We are people focused, not a big corporation. Come interview and get to know our tight-knit team!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
Experience level:
- 1 year
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Redwood City, CA 94063: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Warehouse and Customer Service Associate position at Dolma Inc.?
Click the “Apply for this Position” button on this page to submit your details directly to Dolma Inc.'s recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Redwood City, CA with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
