Dutch Customer Service
Role Overview & Responsibilities
We are looking for Bilingual English / Dutch Holiday Advisors to join our existing team. Our client offers holiday packages to European customers both online and over the phone.
Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.
Responsibilities:
- Handle incoming calls for both sales and service calls
- Handle service requests in the applications system supplied by the client
- Generate sales through understanding customer needs and creating desire
- Cancel, modify or confirm holidays already sold
- Upsell additional products, services and extended stays
Person Spec:
- Bilingual in Dutch and English
- Excellent customer service
- Have a willing to help and resolve queries
Hours: 37.5 hours between 8am to 8pm Monday to Friday and 8am to 4pm Saturday and Sunday – only 2 weekend days per month
Salary: £10.00 - £11.18 per hour + uncapped commission OTE bonus approximately £5000 per annum
Location : Canary Wharf - Hybrid working 1 day in the office per week the rest is working from home
Our aim is to contact all successful applications within 5 days of receiving your application. Should you not of heard within 5 days, please feel free to contact us to confirm that your application has been received
Job Types: Full-time, Permanent
Salary: £21,000.00-£22,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Private medical insurance
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
- customer service: 1 year (preferred)
Language:
- Dutch (required)
Work Location: Hybrid remote in London
Frequently Asked Questions
How do I apply for the Dutch Customer Service position at ELITE EMPLOYMENT?
Click the “Apply for this Position” button on this page to submit your details directly to ELITE EMPLOYMENT's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
