Customer Service Support
Role Overview & Responsibilities
Ref: 2274EU1
COMPANY PROFILE
Our client is well-established company who is a leader in their field with the global footprint
RESPONSIBILITIES
Customer Service Support
Salary: Up to £30,000 pa (DOE)
Location: Leicester, Leicestershire- office based
At commutable distance from Hinckley, Coventry, Rugby, Northampton, Corby, Oakham, Melton Mowbray, Loughborough, Tamworth, Birmingham, Derby, Nottingham, Leicestershire, Nottinghamshire, Northamptonshire, Warwickshire, Derbyshire.
REF: 2274EU1
Main Duties:
To deliver the highest level of customer service at all times
The Role:
- Deliver Excellent Customer Service
- Ensure that all customer orders are processed and acknowledged
- Double-checked the estimated delivery date with company deadline and guidelines
- Process enquiries (Telephone & Email) in a timely fashion
- Register all customer call into CRM software
- Manage and ensure proactive customers communication
- Keep accurate records and data input
- Deal with customers complaints
CANDIDATE'S PROFILE
- Excellent communications skills with both internal & external customers
- Previous experience within Customer Services
- Knowledge of Export documentation would be advantageous
- IT skills (Ms Office, CRM)
- Excellent problem solving skills
SALARY
Up to £30,000 pa (DOE)
Keywords
Customer Service, Customer Care, Order Processing, Shipment, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Order processing
STATUS
Live
SALARY
Up to £30,000 pa
REFERENCE
2274EU1
LOCATION
Leicester
Frequently Asked Questions
How do I apply for the Customer Service Support position at French Selection?
Click the “Apply for this Position” button on this page to submit your details directly to French Selection's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Leicester, England with potential relocation and visa sponsorship considerations for qualified candidates.
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