L
Customer Assistant
Lidl
999 Call Handlers
Work Model
📍 Maidstone, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
HRGO are currently recruiting for a 999 Call Handler on behalf of a Public Sector health organisation based in Maidstone.
Job Title: 999 Call Handler
Location: Maidstone
Hourly Pay Rate:
Weekdays 06.00 to 20.00 £11.14
Nights 20.00 to 06.00 and Saturdays £14.39
Sundays and Bank Holidays £17.58
Please only apply if you can cover all shift patterns, which includes Nights and Weekends.
Qualifications
- 4 GCSEs at grade C or above (or an equivalent qualification) including English
- RSA Level 3, (or equivalent keyboard skill)
Experience Required
- Previous call centre environment
- Customer service experience
- Excellent listening skills
- Remain calm under pressure
- Handle traumatic, emotional and distressing situations
- The ability to manage and support others during times of crisis -most commonly during an emergency call
Parking on site is available.
Do you want to be part of a team of Call Handlers responding to all incoming telephone calls, giving emergency calls priority over non-emergency calls; on a 24/7 basis, working rotating shifts basis.
Please apply now if you're interested!
Frequently Asked Questions
How do I apply for the 999 Call Handlers position at HR GO Recruitment?
Click the “Apply for this Position” button on this page to submit your details directly to HR GO Recruitment's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Maidstone, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
