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The Cricketers Inn
Information Technology Support Analyst
Work Model
📍 Watford, East of England, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Job title: IT Support Analyst
Normal hours: 37.5 hours per week, normally Monday to Friday 9am to 5pm
Job purpose: To support the IT systems (hardware and software) used by the UK business and external customers.
Role accountabilities and main duties:
- Support business systems (windows, MS Office, websites, in-house systems) used in UK Operations.
- Provide 1st line support and deal with tickets in an efficient manner
- Work in coordination with other members of the UK IT Operations Team
- Communicate with users in office and laboratory environment
- Liaise with 3rd party when necessary
- Proactively suggest and implement IT changes and fixes to problem
- Provide training to end-users
These duties are by no means exhaustive and should not be interpreted as a complete definition of the role
Person specification:
Essential:
- Excellent communication skills
- Good analytical skills
- Attention to detail
- Knowledge of Windows, office suite
- Willingness to learn about new systems and help end-users
- Proactive attitude
Desirable:
- Knowledge of network, phone systems
- Previous experience in supporting IT systems
- Experience in scripting or software development
- Experience in working with databases
- European foreign language
Frequently Asked Questions
How do I apply for the Information Technology Support Analyst position at i2 Analytical UK Ltd?
Click the “Apply for this Position” button on this page to submit your details directly to i2 Analytical UK Ltd's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Watford, East of England, England with potential relocation and visa sponsorship considerations for qualified candidates.
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