Customer Service Assistant
Role Overview & Responsibilities
We are looking for an enthusiastic person to join our busy customer service team.
Key Duties:
- Answering incoming and making outgoing calls
- Activate Credit /debit card payments
- Input of delivery orders and payments
- Updating Drivers delivery paperwork daily
- Greeting customers and serving in the showroom
- Daily Cash Reconciliation
- Responsible for filing, e-mailing and any other administrative duties
- Must be able to lift 25kg
Skills Required:
- Strong communication skills
- Ability to work under pressure
- Knowledge of local area would be desirable
- Must be motivated and customer focused
Personal Qualities:
- Bright, committed and enthusiastic
- Competent numeracy and IT Skill
- Able to work as part of a team and individually
- Must be able to maintain a professional attitude
- Must be physically fit, job requires some manual work
Hours of Work: Monday - Friday: 9.00a.m - 5.00p.m. when requires Saturday 8.00a.m to 12.30p.m
Holidays: 20 days + Statutory Bank Holidays
Job Type: Full-time
Salary: £11.00-£13.20 per hour
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Northampton: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: Sales 1
Frequently Asked Questions
How do I apply for the Customer Service Assistant position at K G Smith & Son?
Click the “Apply for this Position” button on this page to submit your details directly to K G Smith & Son's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Northampton, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
