Head of Business
Role Overview & Responsibilities
Effectively manage the resources within the Centre to achieve the required business objectives including sales volumes, profitability, employee satisfaction and loyalty levels and maintain the culture of excellent customer service and customer delight.
Develop a culture of exceptional performance through regular communication, team building and coaching with the management team and employees of the Centre.
Communicate and maintain customer service standards and Brand Quality Management requirements, whilst also providing clear leadership, ensuring the vision and objectives of the Group are "living" within your business.
Ensure the franchise operating standards, policies, procedures and financial controls are regularly monitored and reviewed in order to maximise the business performance.
Previous high turnover experience is essential
5 years’ stable, successful and proven Head of Business / General Manager experience
Full UK Driving Licence
Premium or Prestige brand experience
High Competitive Basic Salary (full details provided upon application)
Excellent On Target Earnings (full details provided upon application)
Company Car
Extensive Benefits Package
Monday to Friday - 8.30am - 6pm
Frequently Asked Questions
How do I apply for the Head of Business position at KPI People?
Click the “Apply for this Position” button on this page to submit your details directly to KPI People's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Cambridgeshire with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.