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Call Centre Advisor
Work Model
📍 Bangor, Northern Ireland
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Job Overview
It’s an exciting time to join the Mango family! We’re on the hunt for bubbly, enthusiastic people to join our awesome expanding team!
You will handle a wide range of inbound and outbound calls, emails and live chat within sales, customer service and fundraising for some of the largest charities and retailers across the UK, Ireland and beyond! This role also offers full time and part-time contracts, with hours to suit everyone.
No experience is necessary as full training will be provided. You will need to have excellent communication skills, the ability to build rapport with customers and maintain high standards of professionalism and positivity. Confidence in using a PC is also required.
In return, we’ll offer you a varied role, career progression, great facilities, fun company culture and so much more!
The Mango Family
Mango is a family business that’s been in the game since 2008. Due to increased demand in communications and technology over the years, we have rapidly grown to become Ireland’s largest independently owned call centre!
As a company we are keen to invest in our staff, encourage them to grow in confidence and promote from within. We are proud of the fact that all of our management team have progressed from Call Centre Advisor roles. Sound good? You could be next!
Culture and Benefits
We’re not like other call centres. How? Because we pride ourselves on our dedication to company culture so that you feel right at home as soon as you start. Here’s what you can expect from us:
- Working as part of a fun-loving, experienced team
- People focused - our staff are our biggest asset; we will look after you, ensuring you feel valued and motivated each day
- A positive working environment – we cultivate an engaging atmosphere that’s fast-paced, performance-driven and always good craic!
- Excellent career opportunities – at Mango, we aim to inspire both personal and professional progression while still maintaining that special ‘family feel’
- Exclusive rewards club which grants access to extensive discounts across high street stores, independent retailers and more!
- Bustling company-wide events calendar
- Excellent facilities – including a vibrant breakout area with a pool table!
- Refer a friend scheme
- Employee Assistance Programme – free support and resources
- Pension scheme
- On-site parking
- Flexible working patterns
And if that wasn’t enough - our staff parties are truly epic! Oh, and did we mention we have an office dog?
Job Types: Full-time, Part-time
Benefits:
- Company events
- Employee discount
- On-site parking
- Referral programme
- Store discount
Work Location: One location
Frequently Asked Questions
How do I apply for the Call Centre Advisor position at Mango Direct Marketing Limited?
Click the “Apply for this Position” button on this page to submit your details directly to Mango Direct Marketing Limited's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Bangor, Northern Ireland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
