R
Head of IT Engineering (Health and Disability) – DWP Digital
RGH‑Global Limited
M
IT Desktop Support
Work Model
📍 Richmond, Yorkshire and the Humber, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We are seeking an IT Support Specialist to join our team. The ideal candidate will have experience in providing technical support to end-users, troubleshooting hardware and software issues, and maintaining IT infrastructure.
Duties:
- Provide technical support to end-users for both Mac OS and Windows operating systems
- Troubleshoot hardware and software issues
- Maintain IT infrastructure including LAN, TCP/IP, Active Directory, and other related technologies
- Utilize ServiceNow and Jira to track and resolve support tickets
- Provide excellent customer service to all end-users
Experience:
- 2+ years of experience in IT support or related field
- Experience with Mac OS and Windows operating systems
- Knowledge of LAN, TCP/IP, Active Directory, and other related technologies
- Experience with ServiceNow and Jira preferred
- Excellent customer service skills
Benefits:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Paid time off
If you are a self-starter who is passionate about technology and enjoys helping others, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Employee discount
- Store discount
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Richmond: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Customer service (required)
- Technical support (required)
Work Location: In person
Frequently Asked Questions
How do I apply for the IT Desktop Support position at Mk complete joinery?
Click the “Apply for this Position” button on this page to submit your details directly to Mk complete joinery's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Richmond, Yorkshire and the Humber, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
