O
Customer Success Manager
O'Reilly Media
Learning Experience Designer
Work Model
📍 Swindon, Wiltshire, South West England, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Please note, this is a 24 month Fixed Term Contract.
We’re transforming how we use technology to deliver on our strategic objectives and grow support for our charity. You can help to make this exciting new chapter a real success.
Working in the People Development team, Learning Experience Designers work with clients from around the National Trust to design and develop technology enabled learning content.
The Learning Experience Designers will provide technical support for our Learning Management Systems and will act as ambassadors, promoting and supporting the use of technology enabled learning in the National Trust.
What it's like to work here:We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that.
Technology plays a huge and important role in our work here at the Trust. Day-to-day our teams are working with modern platforms and services.
Our vision is to equip the organisation with effective learning technology to enable us to do our jobs more efficiently and confidently. That means working collaboratively with people across all areas of the Trust to continuously develop and improve what we offer.
Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. You should expect to be in the office a minimum of 2 days a week.
What you'll be doing:You'll be creating eLearning courses, explaining concepts clearly and in plain English alongside engaging visual design and will see concepts through to development, implementation and deliver customer support upon delivery.
You'll work collaboratively with experts from around the National Trust to deliver courses, based on a brief and set deadlines.
You will also provide technical support for our learning management systems, using your problem solving skills to identify and solve issues, as well as giving advice and support to our learners about the systems.
Who we're looking forYou can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role, we’d love to hear from you if you have:
- Problem solving, devising inventive and creative solutions
- Written English - able to explain concepts clearly and in plain English
- Knowledge of visual design tools such as PowerPoint or the Adobe suite
- Knowledge of Excel - able to analyse data to provide insights and recommendations for continuous improvement
- IT skills; ability to learn new systems and provide advice and support to others
- Project management - working collaboratively, based on a brief and set deadlines
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw for 24 mo)
Frequently Asked Questions
How do I apply for the Learning Experience Designer position at National Trust?
Click the “Apply for this Position” button on this page to submit your details directly to National Trust's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Swindon, Wiltshire, South West England, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
