U
Level 6 Rail and Rail Systems Engineering apprenticeship
UM for Network Rail
Customer Service
Work Model
📍 Derby, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
The main purpose of your role is to provide a support service to customers requiring insulation work to their houses. This could be homeowners, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks.
Skills and experience required:
- Outstanding Customer Service skills
- Solid administration skills
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast-paced environment
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Job Type: Full-time apprenticeship
Salary: £6.00 per hour
Schedule: Monday to Friday
To apply, please use the form below or contact info@ntgtraining.co.uk directly. Please include the job reference #CS-AEG
Frequently Asked Questions
How do I apply for the Customer Service position at NTG Training?
Click the “Apply for this Position” button on this page to submit your details directly to NTG Training's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Derby, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
