L
Customer Assistant
Lidl
Customer Operations Agent
Work Model
📍 Liverpool, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Guaranteed hours customer service contract.
We are P&O and we are going through some exciting changes. With an enviable heritage and fantastic brand recognition there has never been a better time to join us.
We are looking for a Customer Service Agent to work with the management team to provide a seamless experience, whilst delivering excellent customer service to our tourist and freight customers.
The day to day duties will include - freight and tourist check-in, dealing with customer queries and data entry, in conjunction with government agencies requirements.
This role is based on a 6 month rolling contract and shift work will be required to support a 24/7 operation.
To be successful in this role it is essential that you have the following skills:
- Excellent customer service skills.
- Fantastic verbal communication skills.
- Good IT skills.
- A flexible approach to day to day duties and the ability to switch roles when needed.
- Great dispute resolutions skills.
If this sounds like your ideal role what you are waiting for? Apply today using the link below.
Frequently Asked Questions
How do I apply for the Customer Operations Agent position at P&O Ferries?
Click the “Apply for this Position” button on this page to submit your details directly to P&O Ferries's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Liverpool, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
