Customer Service Advisor
Role Overview & Responsibilities
Established in 1966 we are one of Colchester's oldest established family-owned vehicle repair and service centres. We undertake many services for private, Insurance, and general fleet partners.
We pride ourselves on creating a friendly team-based working environment which is proven by our very low turnover of staff.
Full in-house training will be undertaken on the successful applicant.
Job Description:
- Producing estimates for customers and work providers.
- Closely communicating with the workshop.
- Communicating and providing customers, and work provider with vehicle repair updates.
- Ordering parts from suppliers.
- Upselling to current and new customers.
The job requires the following skills:
- Good general keyboard skills
- Professional team working attitude
- Friendly and professional telephone manner
- E-mail / general writing skills
- To be able to work under pressure
- Ability to work in a team environment
Job Type: Full-time
Salary: Up to £12.50 per hour
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: admin2023
Frequently Asked Questions
How do I apply for the Customer Service Advisor position at Richardsons?
Click the “Apply for this Position” button on this page to submit your details directly to Richardsons's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Colchester, England with potential relocation and visa sponsorship considerations for qualified candidates.
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