Front Office Associate
Role Overview & Responsibilities
Role: Front Office Associate
Rate of Pay: Starting at £9.00
Shift work essential, shift patterns could include a variety of shifts with the occasional night- porter cover. These shifts may vary depending on the needs of the business. This role is an incredibly varied role, with fantastic career progression opportunities.
The Richmond Park is a 46-bedroom hotel with a large restaurant and bar, banqueting and events space. We are currently looking for a reliable, enthusiastic, and personable Front Office Associate. You will be our guest’s main engagement with The Richmond Park and play an integral part in creating a memorable experience for them.
What we look for:
- Excellent customer service skills.
- A welcoming, engaging, and attentive manner.
- A passion for guest experience.
- The ability to work in a fast paced, dynamic environment.
- Exceptional attention to detail.
- Experienced in call handling.
- Adaptability and flexibility to evolving business needs.
- The ability to recommend our products with genuine passion for hospitality.
- Be an effective communicator.
- Flexibility to work shifts from early, late and nights. Willing to work bank, school, and public holidays.
- Administration experience.
- Experience of reservations and events preferred but not essential.
- Experience with housekeeping preferred but not essential.
- Effectively liaise with all departments across the property.
- Experience in PMS systems preferred but not essential.
- Highly skilled in Microsoft Office Suite and IT systems.
- Experienced in cash and key handling.
Company Benefits include.
- Discount in Food and Beverage
- 28 days holidays & a day off for your birthday
- Company Pension
- Team away days
- Career development
- Staff Incentives
- Celebration Lunches
- Staff meals whilst on duty
Job Types: Full-time, Permanent
Salary: Starting at £10.50 per hour
Job Type: Full-time
Salary: From £10.50 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
Frequently Asked Questions
How do I apply for the Front Office Associate position at Richmond Park Hotel?
Click the “Apply for this Position” button on this page to submit your details directly to Richmond Park Hotel's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Bo'ness, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
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