Security Officer (Nights, 42hrs) - Derbion

Purpose of the Role

The Security Officer is accountable to the Security Manager for the support and delivery of security within the site.

The Security Officer will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The Security Officer is the public face of the security team and should act with professionalism at all times, a can-do attitude is essential is this highly influential role.

Key Responsibilities

• To be part of the security night team
• To readily interact with all visitors / tenants within the buildings, delivering a first-class customer focused service.
• Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being proactive at all times.
• Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies
• Ensure a timely response to all security issues and events
• Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
• To ensure exemplary standards in personal grooming, strictly adhering to the Derbion uniform policy.
• Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise.
• To ensure that the site is a safe and non-threatening environment for all visitors / tenants.
• Ensuring all incidents are managed in accordance with site policies and procedures.
• Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
• To deal efficiently and effectively with all emergencies ensuring the onsite team and client are kept fully informed at all times.
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices.
• Maintain vigilance and highlight / manage unauthorised access by banned persons.
• Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too.
• Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.
• Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book
• To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
• Report any event that may be detrimental to the fulfilment of the provision of security on site to the Security Supervisor/Security Manager.
• Support the Security Manager with any internal / external audits in line with company policies and procedures.
• Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
• Undertake any other reasonable duties as required to meet the needs of the business
• Ensure a timely response to all security issues and events.

Skills, Knowledge and Experience

Essential:

• Own transport /use of public transport
• Successful track record of delivering security solutions to internal client base
• SIA licence - Door Supervisor, Front Line or Close Protection
• Experience of working in a customer focussed environment
• First aid qualified or willing to work towards qualification

Desirable:

• CCTV SIA Licence
• Professional or further qualification in Security

Competencies

• Good verbal and written communication skills. Able to articulate clearly and credibly with the client, senior managers and all staff.
• Capability to work unsupervised and take responsibility
• Aptitude to remain calm under pressure
• Smart appearance
• Flexible/Can Do
• Smart appearance

Working Hours - 42 hours per week, working 4 days on 4 days off

Salary - £23,486 plus night allowance

Please see our Benefits Booklet for more information.

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