IT Customer Support Engineer
🏢 SCC
Role Overview & Responsibilities
We are actively building diverse teams and welcome applications from everyone.
Role: IT Customer Support Engineer
Location: Central London (Customer Sites)
Salary Package: £23-27,000 + Large Company Benefits
Contract Type: Permanent / Full Time
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role Requirements
- Provide high quality support on IT hardware and software products, within the required Service Level Agreements.
- Work efficiently and proactively to deliver IT support services to a wide portfolio of customers.
- Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
- Opportunity to become a trusted adviser to the customer across a range of technical areas.
Skills/Experience
- Have experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment
- Pride yourself on delivering the highest quality service to the customer
- Relish the prospect of the opportunities to train in new technologies and services
- Possess excellent customer service skills.
- Have strong communications skills and be a strong team player
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Job Types: Full-time, Permanent
Salary: £23,000.00-£27,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- Day shift
Work Location: In person
Reference ID: 280
Frequently Asked Questions
How do I apply for the IT Customer Support Engineer position at SCC?
Click the “Apply for this Position” button on this page to submit your details directly to SCC's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
