A
Shift Supervisor
Apple Tree
ICM Administration Assistant
Work Model
📍 Greenock, Scotland
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
To provide an efficient and effective administration service to the Integrated Case Management (ICM) and Multi Agency Public Protection Arrangements (MAPPA) function within HMP Greenock. To ensure that key documents and databases are updated, current and accessible for relevant SPS staff and stakeholders.
Responsibilities
Provide a comprehensive administrative service to both ICM and MAPPA processes with responsibility to co-ordinate all aspects of the administrative duties.
To monitor all admissions and transfers on a daily basis to the establishment in line with establishment processes and identify correct ICM type for each prisoner. Maintain associated databases.
To identify all prisoners subject to MAPPA procedures. Issue MAPPA notifications and referrals within timeframes to community MAPPA teams, Police Scotland, and SPS Public Protection Unit.
The job holder has responsibility for ensuring key documents are filed appropriately and can be retrieved as required.
Collating and producing management information in support of ICM/MAPPA databases
Provide administration assistance to the wider Finance & Administration function, as directed by your line manager, which are commensurate with role and level within the organisation.
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements
Minimum of two National 5 at Grade C or above (including English & Maths/Arithmetic) or equivalent qualifications or relevant administration experience.
Knowledge, Skills and Experience Requirements
Competent in the use of MS Office packages (including Excel, Word, and Outlook etc).
Competent in all aspects of administration
Behaviour Requirements
Listen & Communicate
Relationships & Collaboration
Plan & Organise
Solve Problems & Make Decisions
Selection method 1
Interview
Frequently Asked Questions
How do I apply for the ICM Administration Assistant position at Scottish Prison Service?
Click the “Apply for this Position” button on this page to submit your details directly to Scottish Prison Service's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Greenock, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
