R
Health Care Assistant
rivet care
IT Support Engineer
Work Model
📍 Edinburgh, Scotland
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We are recruiting an IT Support Engineer to join our IT Team at Scottish Rugby.
The IT Support Engineer is the first point of contact for colleagues across Scottish Rugby when they contact the IT team. With primary responsibility for monitoring the helpdesk, the Support Engineer resolves issues as they can and escalates more complex ones. The role provides on-site and remote support with first class customer service skills, ensuring an efficient and person-centered response to queries.
Work you can expect to be doing includes:
- Monitor the IT helpdesk and resolve or escalate issues accordingly, working with service users to understand any IT issues they are having
- Proactively identify workable solutions for queries and ticket requests both in person and face to face with service users
- Diagnose hardware or software issues and provide assistance to provide and implement solutions
- Monitor IT inventory and ensure records are up to date
More detail about the role is in the job description (link below)
https://www.cloudonlinerecruitment.co.uk/SRU/VacancyDetails.aspx?FromSearch=True&MenuID=S0Aov7UuFlE=&VacancyID=582
If this role sounds like your next one, please upload a covering letter telling us why. Remember to add your CV. The closing date for applications is 10am on Friday 26th June.
Job Types: Full-time, Permanent
Salary: Up to £30,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
Ability to commute/relocate:
- 112 roseburn street: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 30/06/2023
Reference ID: 06/ISE
Frequently Asked Questions
How do I apply for the IT Support Engineer position at Scottish Rugby?
Click the “Apply for this Position” button on this page to submit your details directly to Scottish Rugby's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Edinburgh, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
