E
Operations Test Manager
Expleo
NHS 111 Health Advisor (Call Handler) - Otterbourne
Work Model
📍 Otterbourne, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
111 Health Advisor / Call Handler
South Central Ambulance Service are looking to recruit a number of 111 Health Advisors / Call Handlers to join our team that is based from our Otterbourne site in Hampshire.
As a 111 Health Advisor / Call Handler, you will be responsible for answering calls from members of the public and providing them with an appropriate response for their healthcare needs.
You will receive full training on NHS Pathways (a clinical assessment tool), you will assess the needs of the patient and implement any necessary action ranging from: dispatching an ambulance, making a referral to the clinical service or simply providing basic advice.
Roles and responsibilities of 111 Health Advisors / Call Handlers include:
- Answering and responding to incoming 111 calls
- Ensuring Pathways is followed, and the correct advice and outcome is selected
- Always maintaining a calm and professional manner
Frequently Asked Questions
How do I apply for the NHS 111 Health Advisor (Call Handler) - Otterbourne position at South Central Ambulance Service?
Click the “Apply for this Position” button on this page to submit your details directly to South Central Ambulance Service's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Otterbourne, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
