O
Customer Success Manager
O'Reilly Media
Apprentice IT Technician
Work Model
📍 London, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Opportunity information
Salary £16000 per week
Duration 18 months
Advert closing date 21/03/2023
Description
Joining us as an Apprentice IT Technician, you’ll provide technical support to ensure the availability of services across all of the technologies used by the Colleges.
You’ll assist the IT Operations Team in maintaining the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting, within defined service level agreements. You’ll monitor the performance of computer equipment, identifying faults and taking actions to maintain stable performance of networked devices, and assist in maintaining audio-visual equipment, printers and scanners as well as other peripheral devices.
This is a fantastic opportunity for anyone looking to begin a career in IT! All that we ask is that you are enthusiastic and understand the role and purpose of IT support and can be flexible to meet the needs of the role. You’ll have a strong customer focus, excellent communication skills and be able to generate innovative solutions to problems.
South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
The benefits package includes generous annual leave of 23 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package is pro-rated for all part-time staff.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
Entry requirements
GCSE maths and english at grade C/4 or above, or functional skills level 2
Training to be provided
Training towards the Information Communications Technician Standard.
Things to consider
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. Please note that from time to time, you may be required to attend other sites.
Skills required
Array
Future prospects
On successful completion of the apprenticeship the apprentice may be offered a full time role.
Hours per week 36
Working week 36
Apprenticeship standard Information communications technician (Level 3)
London, London, England, SW18 2PP
Salary £16000 per week
Duration 18 months
Advert closing date 21/03/2023
Description
Joining us as an Apprentice IT Technician, you’ll provide technical support to ensure the availability of services across all of the technologies used by the Colleges.
You’ll assist the IT Operations Team in maintaining the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting, within defined service level agreements. You’ll monitor the performance of computer equipment, identifying faults and taking actions to maintain stable performance of networked devices, and assist in maintaining audio-visual equipment, printers and scanners as well as other peripheral devices.
This is a fantastic opportunity for anyone looking to begin a career in IT! All that we ask is that you are enthusiastic and understand the role and purpose of IT support and can be flexible to meet the needs of the role. You’ll have a strong customer focus, excellent communication skills and be able to generate innovative solutions to problems.
South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
The benefits package includes generous annual leave of 23 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package is pro-rated for all part-time staff.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
Entry requirements
GCSE maths and english at grade C/4 or above, or functional skills level 2
Training to be provided
Training towards the Information Communications Technician Standard.
Things to consider
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. Please note that from time to time, you may be required to attend other sites.
Skills required
Array
Future prospects
On successful completion of the apprenticeship the apprentice may be offered a full time role.
Hours per week 36
Working week 36
Apprenticeship standard Information communications technician (Level 3)
London, London, England, SW18 2PP
Frequently Asked Questions
How do I apply for the Apprentice IT Technician position at South Thames Colleges Group?
Click the “Apply for this Position” button on this page to submit your details directly to South Thames Colleges Group's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
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