CARDIFF - Event Stewards & Customer Care Agents

SWORD SECURITY - CARDIFF

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We are looking for staff, particularly for the Spring/Summer events season of 2022. This will include Glastonbury Music Festival, concerts based in and around Cardiff, and working alongside Transport For Wales for the increased tourism expected.

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Would you like to work for one of the world's leading security companies? Sword Security is a global supplier of event staffing and crowd management services across multiple locations, including Cardiff, London, Dublin and Toronto. If you would like to be at the cutting edge of the security industry, then Sword Security are the company for you!

We are looking for event stewards and customer care agents to join our team! Sword is a Recognised Service Provider proudly working with the Living Wage Foundation to promote the Real Living Wage. We believe in paying a good wage to our staff, who carry out vital work for many organisations. The hourly rate for these roles is £11.10, including Holiday Pay.

IMPORTANT: due to the nature of the events industry, the contract we are offering is a flexible contract. We cannot guarantee you will work the same number of hours every month, as some months are busier than others. Please bear this in mind.

Responsibilities

• Work alongside our operations team to deliver excellent customer care services
• Provide information and direction to customers
• Comply with the instructions of your manager
• Ensure compliance with the company’s policies and procedures

Requirements

• You must be aged 18 or older
• A positive and energetic approach to your job
• Must be willing to work as part of a team
• Ability to be on your feet for an extended period
• Excellent communication skills and a smile!

COVID-19 considerations: online interview and induction process