Housekeeping Room Attendant

Job description

About us:

Formerly a 13th-century coaching inn, The Bear sits serenely at the centre of the charismatic market town of Woodstock. Full of period features, oak beams, and rich interiors, it’s a hidden gem. Its history, culture and exceptional facilities make it one of the finest 4-star hotels in Oxfordshire.

Becoming a team member here at Macdonald Hotels & Resorts means joining close hotel and resort teams where a world of opportunity exists to develop your skills and progress your career in hospitality.

About a role:

As a Macdonald’s Housekeeping Assistant, you will play a vital role in delivering an outstanding experience to all our guests. You should have a keen eye for detail, an organised approach, and a willingness to exceed our guest’s expectations. Often operating on the front line, you are the real ambassadors of our company and are committed to consistently delivering high standards.

Outline Job Description:

Experience in a similar role would be helpful, but we will also offer training if you are willing to learn, take pride in your work and are committed to delivering our high standards. Providing our guests with a memorable stay every time is the ambition of our department, so if you’d like to play a vital role in this, we’d love to hear from you.

The housekeeping assistant will always respect guests’ privacy, and you'll be required to keep the hotel's rooms and public areas spotlessly clean whilst checking and reporting any repairs when necessary.

Please see a summary of the responsibilities of a Housekeeping Assistant below:

· Clean and prepare all assigned areas to the highest standards, including guest bedrooms and public areas

· Maintain a safe and clean environment, adhering to all health and safety requirements and security procedures

· Ensure that all storage areas are kept clean, tidy, and restocked

· Undertake deep cleaning tasks when required

· Take responsibility for understanding our products and services

· Proactively look for ways to improve or enhance the guest experience

This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.

Salary: £10.50 per hour + service charge per month

Benefits:

• Competitive rates of pay at all levels
• Service Charge
• Uniform provided
• Parking available on-site
• Free meals when on duty
• Generous discount on regular room rates
• Referral programme
• 25% off food, drink and spa treatments across the group
• 20% discount on golf
• Auto-enrolment into our pension scheme
• Access to the Employee Assistance Programme through Hospitality in Action
• Wagestream app offering a real-time view of accrued pay and access to it

Job Types: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Woodstock, OX20 1SZ: reliably commute or plan to relocate before starting work (required)

Work Location: In person