Customer Service Call Handler
Role Overview & Responsibilities
Based within our clients vibrant Customer Service Centre the Customer Service Advisors are the first point of contact for all customers.
Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.
Role:
- Answering customer service calls in line with company processes and procedures
- Providing customers with advice on their account
- Complaint handling
- Accurately imputing information onto computer systems
- Attending all necessary company training
What we want from you:
- To be customer focused with a proactive, can-do attitude
- We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
- This is a telephone-based role so an excellent telephone manner
- Attention to detail and excellent spoken and written English is essential
- IT literacy
Hours: Office Hours
Start Date: June/July
Job Type: Full-time
Pay: From £24,200.00 per year
Benefits:
- Company events
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Quarterly bonus
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Service Call Handler position at Uniting People?
Click the “Apply for this Position” button on this page to submit your details directly to Uniting People's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Newton-le-Willows, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.