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Support Manager, Europe
Tessitura Network
Student Experience Library Officer (Evening & Weekend)
Work Model
📍 Brighton, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
With the recent creation of a Student Experience team within the Library, we continue to focus on how we can improve services for all of our users. As part of this, we are seeking to expand our evening and weekend services to best support those using the Library at these times.
This role will play a crucial part in the expansion of weekend services, providing additional support to colleagues and customers at busy times of the day.
In this role you will:
- Assist with the delivery of a high quality and innovative information service to evening and weekend users; including the training of individuals and groups as required.
- Undertake UX and Service Design work to help develop the evening and weekend service in a way that best supports these users.
- Update webpages and online platforms with accurate information as needed over the weekend.
- Work with colleagues across the Student Experience Team to ensure continuity of service over evening and weekends.
- Supervise and support Weekend & Evening Library Assistants.
We are looking for an individual with experience working in customer service and knowledge of good customer service practices.
Please contact Simon Gower simon.gower@sussex.ac.uk for informal enquiries.
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.
You can find out more about our values and our EDI Strategy, Inclusive Sussex, on our webpages.
Frequently Asked Questions
How do I apply for the Student Experience Library Officer (Evening & Weekend) position at University of Sussex?
Click the “Apply for this Position” button on this page to submit your details directly to University of Sussex's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Brighton, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
