Maintenance Technician

We are looking for a Regional Maintenance Technician to join the Maintenance Team supporting our shops South of Milton Keynes in the surrounding area, including; Luton, Bedford, Stevenage, St Albans, Hitchin area.

Regional Maintenance Technician (RMT)

In this role, you will be responsible for reporting, managing and overseeing all maintenance and compliance testing for the bookshops in a regional area, with the support of the Area Supervisor and approved sub-contractor list and a central head office team.

You will act as a local RMT within the area taking on additional responsibility supporting the Area Maintenance Manager as required.

Your responsibilities will include:

• Maintenance for the bookshops and other shops in the surrounding area, circa 15+ stores
• Work closely with shop teams to identify maintenance issues, log jobs with the Service Desk and Computer Aided Facilities Management (CAFM) system
• Complete monthly compliance Planned Preventative Maintenance (PPM) and reactive tasks based on competence and skillset, drawing on sub-contractor support where appropriate
• Reporting on performance of sub-contracted works.
• Ensure that all instructions and records are completed and returned to the Service Desk, and all Compliance Certificates returned to RMS / Site Log Book records are updated and maintained all in accordance with standard company practices.
• Manage a ‘live’ reactive job list for each store, ensuring all jobs are completed within agreed timescales
• Audit the stores on a regular basis to ensure all compliance testing and Planned Preventative Maintenance (PPM) visits are up to date, identifying any reactive tasks that need attending to.
• Ensure all maintenance consumables are available and arrange replenishment to ensure agreed stock levels are maintained
• Ensure that an accurate Site Log Book record of all works remains on site/CAFM System for the store/line managers information and approval
• Undertake on-site diagnostic analysis and report on what further resource may be required
• Undertake a visual condition inspection of all installed equipment / assets and building fabric and report on any items that may jeopardise reliability
• Carry out general maintenance, good housekeeping practices to ensure that the life expectancy of all installed equipment is maximised.
• Participate in Health & Safety Codes of safe working and other environmental issues to ensure total compliance with Waterstones Health, Safety and Environmental Policy. Report any omissions or risks that might compromise a safe working environment.
• Attend to all reasonable emergency call-out requests as speedily as possible and maintain good communications with the store and Service Desk with the progress of all outstanding works
• Make recommendations to the Area Supervisor on matters concerning continuous improvement and “adding value” that may improve the productivity, costs, quality of service delivery etc.
• Look for ways to continually enhance the operation of the site
• Supporting team members as required, including travel but not frequent to other stores
• Support AMM with complex/ technical tasks
• Assistance on any project work

What we are looking for:

• Multi skilled technician with a broad skill base (electrician preferred with 17th /18th edition)
• Experience working on other Facilities Management contracts
• Previous retail experience preferred
• A good understand of building maintenance and statutory testing regimes
• Reasonable level of proficiency in Microsoft Office Suite

You should also have the following:

• Ability to work independently and as part of a team
• Ability to juggle conflicting priorities
• Ability to explain complex issues and technical concepts to non-technical audiences
• Calm and professional approach
• Must be able to problem solve easily
• Friendly and approachable nature with great communication skills
• Time management skills
• Ability to work from instruction and make decisions as needed with minimal supervision

In return you will be working with a driven & friendly team and will receive excellent staff discount. If you have the required experience, please do get in touch and apply.

Job Types: Full-time, Permanent

Salary: £30,000.00-£33,920.00 per year

Benefits:

• Employee discount
• Sick pay

Schedule:

• Monday to Friday

Work Location: On the road